Customer Migration

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“No supportable basis for optimism” and “ever higher costs”: PUC Staff calls out PSNH’s failed business model
by Caitlin Peale Sloan

This past Friday, staff from the New Hampshire Public Utilities Commission and The Liberty Consulting Group issued the results of their investigation (PDF) into the impacts of PSNH’s failing business model and “ever higher costs” to consumers. The Union Leader and NHPR were quick to quote the report’s damning conclusion: In summary, the situation looks…

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Who Will Clean Up PSNH’s Mess?
by Caitlin Peale Sloan

The massive drag on New Hampshire’s economy caused by PSNH’s continued operation of the uneconomic and obsolete Merrimack Station and Schiller Station coal-fired units—extracting hundreds of millions per year in above market costs for its shareholders—is spiraling out of control, and several recent developments at the NH Public Utilities Commission raise troubling questions about what…

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Update: PSNH Death Spiral Continues
by Caitlin Peale Sloan

The data don’t lie. In line with the trends we’ve been warning about for years, PSNH’s coal-fired business model is in free fall: Residential and small business customers continue to flee PSNH’s dirty, increasingly expensive energy service. Over the past year the number of residential energy customers in New Hampshire who purchased energy service from…

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PSNH’s Coal Plants “Win” a Dirty Dozen Award: Their Dim Future Becoming Clear
by Caitlin Peale Sloan

For the past 25 years, Toxics Action Center has been “awarding” New England’s worst polluters with the dubious Dirty Dozen award. This year’s winners were no surprise: PSNH, New Hampshire’s largest electric utility, was on the list once again. In this year’s annual spotlight on twelve of New England’s worst polluters, PSNH’s largely coal-firing Merrimack Station…