It’s complicated: Boston’s love-hate relationship with the MBTA

“It’s out of love. I care deeply about public transportation. And I care deeply about the MBTA and all the regional transit authorities,” said Rafael Mares, a vice president at the Conservation Law Foundation. “The criticisms are meant not about having less of it but about more of it. … It means a lot to people and that’s why there is such focus on it. And that’s also why people criticize it: Because we really need it to be good.”

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